Standards in Action


Namibian Standards Institution (NSI)

Project Skills

  • business & concepts
  • coding
  • design & art
  • education
  • governance
  • media & communications
  • social science

Project Blog

The brief

How to make standards more easily understandable and useful for consumers.

The background

The Namibian Standards Institution (NSI) is one of the key performance indicators (KPI) of the country's national quality infrastructure. The NSI’s mission is promoting standardization of products for the safety of consumers, the protection of the environment and improved access to global markets. The NSI is responsible for the following functions: • Sales of Namibian and international standards • Adopting and developing Namibian standards; • Certification of products and organisation’s management systems • Issuing of health certificates for fishing exports • Inspection of pre-packed goods destined for sale • Calibration and verification of measuring instruments used in trade • Evaluation of type approval of controlled measuring instruments • Microbiological and chemical testing of food and water samples • Inspection of land-based factories and vessels • Inspection of fresh, frozen and canned fish and canned meat

The problem

Standards are an agreed way of doing something; they are documents that capture current good practice through trusted and transparent processes involving all relevant stakeholders. The challenge is that the consumers do not see and understand the meaning of standards, even though standards are a big part of our daily lives. The NSI has difficulties in conveying what standards are and how they play a role in all activities surrounding quality at its different information sharing engagements or exhibitions. The NSI is thus looking for any modern way to address this challenge in our current digital age. An example of a standard that can be put in motion is: ISO/IEC 17025:2005: General requirements for the competence of testing and calibration laboratories